Refunds & Exchange Policy

Refunds & Exchange Policy 30-day refund policy for all SSL & web security solutions

In the event that a certificate was purchased for fraudulent use, the purchaser forfeits the right to a refund/exchange and the SSL Certificate or web security product will get immediately canceled/rejected/revoked.

PLEASE NOTE: The 30 Day Money Back Guarantee may not apply to the purchase of subscription products or additional SANs (Subject Alternative Names) due to certain CA limitations. Pertaining to subscription products – you can cancel your subscription at any time, and you will continue to have access to the subscription service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-month

 

Get super Host includes a 30 Day Money Back Guarantee on all DigiCert™, Symantec™, GeoTrust®, Thawte®, RapidSSL®, Sectigo™, and Comodo® SSL certificates. In the event you are not satisfied with the product and/or the service did not meet your expectations, Get super SSL™ provides easy to follow onscreen instructions in your Dashboard on how to properly submit a cancellation/refund request. Simply locate the order in question and click Cancel either in your Total Order List, Order Detail Page, or Certificate Options Tab and select the appropriate reason.

Please be advised, store credit can be processed instantly, but a refund typically takes 48-72 hours to process.

 

Any product that’s successfully cancelled must not be in use and must be un-installed and/or revoked. Get Super SSL reserves the right to refuse to cancel and/or refund any order that is still in use, not un-installed, and/or not revoked. We guarantee the quality of all our SSL products with a full replacement or store credit of anything you order from our website or by any other means within 30 days of original purchase.

If you still have questions about our policy or your order, please open Ticket us at

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